1.1 Personal Information: When you create an account or make a reservation, we collect personal information such as your name, contact details, and driver’s license information.
1.2 Payment Information: To process your bookings, we collect payment information, including credit card details, through secure payment gateways.
1.3 Device Information: We may collect information about the device you use to access our website, including IP address, browser type, and operating system.
2.1 Booking and Rental Services: We use your personal information to facilitate bike reservations, process payments, and provide you with our rental services.
2.2 Communication: We may use your contact details to send important updates, service notifications, and promotional offers.
2.3 Customer Support: Your information helps us respond to your inquiries, address issues, and provide efficient customer support.
3.1 We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
3.2 Payment transactions are secured using encryption technology to ensure the confidentiality of your financial information.
4.1 We do not sell, trade, or rent your personal information to third parties. Your data is only shared with our trusted partners and service providers for the purpose of fulfilling our services to you.
4.2 We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.
5.2 Third-party analytics services may be used to analyze website traffic and improve our services.
6.1 You have the option to manage your communication preferences and opt-out of promotional emails.
6.2 You can update or delete your account information by logging into your account or contacting our customer support.